iPhone XR stuck on black screen and won’t turn on

There are various reasons as to why an iPhone XR might be stuck on a black screen. It ranges from an unsuccessful software update, firmware crash to a hardware issue.

This should not scare you as it’s a very common issue in the Apple community and can be solved easily.

6 ways to solve iPhone XR black screen problem

This article will guide you with a couple of solutions on how to make the black screen go away and getting your iPhone up and running.

Solution 1: Force restart your phone

If your screen is black or frozen, you might need to force restart your device. A force restart won’t erase the content on your device. Follow these steps:

  1. Press and quickly release the Volume Up button.
  2. Press and quickly release the Volume Down button.
  3. Then press and hold the Side button until you see the Apple logo.

Read Also: Ways to tell if your iPhone motherboard is damaged

Solution 2: Charge and force restart your phone

If your iPhone remains to be unresponsive and stuck on a black screen, what you need to do next is charge it and do a forced restart while it’s connected to the charger. Follow these steps:

  1. Plugin your device and let it charge for up to one hour.
  2. You should see the charging screen by now.
  3. Press and quickly release the Volume Up button.
  4. Press and quickly release the Volume Down button.
  5. Then press and hold the Side button until you see the Apple logo.

Solution 3: Use recovery mode

If your phone is still not responsive, this solution should be able to fix it. Recovery mode puts your device in a recovery state and then repairs damaged system files that prevented your phone from working properly.

You will need a computer or a Mac that has the latest version of iTunes installed for the following steps:

  1. Connect your iPhone to your computer/Mac using its original cable.
  2. While it’s connected, press and quickly release the Volume Up button.
  3. Press and quickly release the Volume Down button.
  4. Then press and hold the Side button until you see the recovery mode screen.
  5. Release the Side buttonwhen you see the ‘Connect to iTunes’ logo on the screen.
  6. Launch iTunes on your computer/Mac.
  7. When you get the option to ‘Restore’ or ‘Update’, choose ‘Update’.
  8. Your computer will try to reinstall iOS without erasing your data.
  9. Choosing the ‘Restore’option will wipe everything from the phone system and then restore iOS through iTunes.

Read Also: Why your iPhone is stuck on the spinning wheel and how to fix

Solution 4: Put your phone in DFU Mode

A Device Firmware Update (DFU) erases and reloads your iPhone’s software and firmware. This type of restore is also the last step you can take to completely rule out any type of iPhone software problem.

  1. Connect your iPhone to your computer/Mac using its original cable.
  2. While it’s connected, press and quickly release the Volume Up button.
  3. Press and quickly release the Volume Down button.
  4. Then press and hold the Side button.
  5. When the screen turns black, press and hold the Volume Down button while continuing to hold the Side button.
  6. Wait for about five seconds, then release the Side button while continuing to hold the Volume Down button.
  7. Keep holding until your iPhone appears in iTunes.
  8. Your iPhone should now be running in a DFU mode state.
  9. At this point, refer to the onscreen instructions to restore your iPhone XR in iTunes.
  10. To exit DFU mode, simply force restart your iPhone XR.

Solution 5: Use system recovery software

You can also resort to using other iOS recovery and repair tools to fix complex system errors on your iPhone. Here are some of the best system recovery software types available that are compatible with the iPhone XR model:

  1. iMyFone Fixppo
  2. TunesKit iOS System Recovery
  3. Joyoshare UltFix
  4. FonePaw iOS System Recovery
  5. FoneLab iOS System Recovery

Solution 6: Contact Apple Center

If none of the solutions detailed above work, then you should contact the Apple Center. At this point, your iPhone is more likely to be suffering from a hardware issue that can be fixed by their technicians.

Conclusion

If your iPhone XR is stuck on black screen, the issue can be fixed easily when it is caused by a software issue than a hardware issue. If you have any questions surrounding this topic, let us know in the comments below.

Read Also: Best solution when iPhone apps keep flickering

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